Amul, a dairy company, asked a Noida-based woman client to return an ice cream tub that she said included a centipede. The dairy major has committed to looking at the situation in great detail.
A centipede was discovered inside an Amul ice cream tub that a Noida woman had purchased via an instant delivery service. On June 15, the woman, Deepa Devi, posted a photo of the bug in the tub on social media. According to officials, Devi has even pleaded with food safety authorities to intervene.
The Gujarat Cooperative Milk Marketing Federation (GCMMF) expressed apologies for the customer’s inconvenience. GCMMF uses the Amul brand to promote all dairy products.
In an official statement, Amul added, “We deeply regret the inconvenience caused to her because of this incident.”
After speaking with Devi, the company said it would like the ice cream tub returned so it could be looked into further.
Amul stated that without obtaining the complaint pack from the customer, it would be challenging to investigate the matter thoroughly and provide specific comments on the issue, which also involves the integrity of the pack and supply chain.
Amul promised clients that its goods are of “superior quality” and that all of its operations are automated and subjected to exacting quality inspections. Devi was also invited by Amul to visit a plant and observe the procedure firsthand.
Food safety officials in Noida started looking into the situation. Authorities gathered samples of Amul ice cream from Devi’s purchase of the container from the fast delivery company’s outlet.
As soon as Amul receives the ice cream tub from Devi, it will conduct a thorough investigation and notify customers of the results.
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